At gbet.max, your personal data is handled with the same care we put into every part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a player under Philippine data privacy law. We believe you deserve to know — clearly and without legal jargon — how your data is treated.
Your Privacy Matters: gbet.max is committed to protecting the personal data of every player on the platform. This Privacy Policy is prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the gbet.max platform, you acknowledge that you have read and understood this policy.
This Privacy Policy applies to all personal data collected, processed, stored, and used by gbet.max in connection with your access to and use of the gbetmax.live platform, including all games, features, promotions, and support services made available thereon.
gbet.max acts as the Personal Information Controller in respect of the personal data you provide to us or that we collect about you in the course of your use of the platform. This means we determine the purposes and means by which your personal data is processed.
This policy should be read together with our Terms & Conditions, which govern the overall relationship between you and gbet.max. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data privacy matter, this Privacy Policy shall prevail.
This Privacy Policy applies to all players accessing gbet.max from the Philippines, including those based in Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country. If you are accessing the platform from outside the Philippines, additional local data protection laws may also apply to your use.
gbet.max collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include the following:
gbet.max does not collect or store full payment card numbers. All financial data is handled through regulated payment processors and stored in tokenised or reference form only. We do not sell your personal data to third parties for marketing purposes.
gbet.max collects personal data through the following means:
gbet.max uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, selfie |
| Processing deposits and withdrawals | Financial data, payment method references |
| Providing and improving gaming services | Gaming activity data, technical data |
| Fraud prevention and security monitoring | Technical data, transaction data, IP address |
| Anti-money laundering (AML) compliance | Identity data, financial data, source of funds |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data |
| Sending promotional communications (with consent) | Email address, mobile number, gaming preferences |
| Regulatory reporting and legal compliance | Identity data, transaction data, gaming logs |
gbet.max will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), gbet.max processes your personal data on the following legal bases:
gbet.max does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the gbet.max platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
gbet.max may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other competent authorities where required by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of gbet.max's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
We may share your personal data with other third parties where you have given your explicit consent to such sharing.
All third-party service providers engaged by gbet.max are required to implement appropriate technical and organisational security measures to protect your personal data and are prohibited from using it for any purpose other than providing services to gbet.max.
gbet.max retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
gbet.max uses cookies and similar tracking technologies to enhance your experience on the platform, ensure platform security, and analyse usage patterns. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the gbet.max platform. For a full list of cookies used on the platform, please contact our support team.
gbet.max implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gbet.max will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
While gbet.max takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your Account credentials. Never share your password with anyone, including gbet.max support staff — we will never ask for your password.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by gbet.max:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days of receipt.
The gbet.max platform is strictly intended for adults aged 21 years and above. gbet.max does not knowingly collect, process, or store personal data from individuals under the age of 21. The minimum age for participation in casino-style gaming in the Philippines is 21 years, and gbet.max enforces this requirement through mandatory age verification during the registration and KYC process.
If gbet.max becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated Account, delete the personal data in question, and return any deposited funds in accordance with applicable regulations.
If you are a parent or guardian and believe that your child has registered on the gbet.max platform, please contact us immediately at [email protected] so that we can take prompt action to close the Account and delete any associated personal data.
The gbet.max platform may contain references to third-party services, such as payment providers and game developers. gbet.max is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the gbet.max platform.
This Privacy Policy applies solely to personal data collected and processed by gbet.max in connection with the gbetmax.live platform. It does not apply to any data collected by third-party payment processors, game providers, or other external services, each of which operates under its own privacy policy.
gbet.max reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where a material change is made to this Privacy Policy, we will provide reasonable notice to registered players via the email address associated with their Account or by posting a prominent notice on the platform.
The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the gbet.max platform after the effective date of any amendment constitutes your acknowledgement of the revised policy. The date of the most recent update is displayed at the top of this page.
We recommend reviewing this Privacy Policy periodically to stay informed of how gbet.max protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by gbet.max, please contact our Data Protection Officer using the details below:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.
Six core commitments that define how gbet.max handles your personal information every single day.
All data transmitted between your device and the gbet.max platform is protected by SSL/TLS encryption. Sensitive data at rest — including KYC documents and financial records — is encrypted using industry-standard protocols.
gbet.max does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your information is used solely to operate your Account, process transactions, and keep the platform secure.
Our data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines. We maintain a registered Data Protection Officer and follow NPC guidelines on data handling and breach notification.
Access, correct, or request deletion of your personal data at any time. Update your marketing preferences directly from your Account dashboard, or contact our Data Protection Officer to exercise any of your rights under the DPA.
gbet.max collects only the personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or retain it beyond the periods required by law and operational necessity.
In the unlikely event of a data breach affecting your personal information, gbet.max will notify the National Privacy Commission within 72 hours and inform affected players promptly — in full compliance with NPC requirements.
Your data is protected. Your identity is verified. Your winnings are yours. Join Filipino players who trust gbet.max for a secure, fair, and entertaining gaming experience.
21+ only. Please gamble responsibly. Gaming is for entertainment purposes only.